FAQS
How Can We Assist?
WHAT IS YOUR RETURN POLICY?
Our prints are created one at a time, by hand, just for you. Therefore, we have a no returns, no refund policy on orders already shipped.
​If you cancel an order prior to printing we will refund 100% of the order amount. If the order has been printed, but has not yet shipped, there is a 40% fee on order cancellations (you will be refunded 60% of the order amount). Orders may not be canceled once shipped. We do not accept partial order cancellations. Visit our Store Policies page for more information regarding returns and refunds!
WHAT ARE MARGINS?
The margin refers to the space of blank paper around the image.
WHAT ARE THE PAYMENT OPTIONS?
We accept payment via Square, which includes all major credit cards and secured checkout!
HOW DO YOU SHIP?
We ship via _____. Please allow one or two weeks for shipment, which allows us to print, cure, and carefully package your order. Visit our Store Policies page for full details!
HOW CAN I SELL MY ART ON YOUR PAGE?
We would love to work with you. Contact us here for more information about becoming one of our featured artists!
WHAT IF I NEED A CUSTOM SIZE?
We would love to work with you on custom sizing if we are able. Contact us here or send an email to prints@artmartatx.com!